Placing the order

Ordering at ThaiMegaMart is easy. Please follow the following steps to place your order.

  1. Our product database is shown by category on your left. You may select the item by choosing your favorite artist, product type or genre.
  2. Choose the product by click at the image or title, this will lead you to the product page. You will see the product detail and may listen to the sample audio, if available.
  3. Specify the quantity that you need. You may change the quantity at any time before the check out.
  4. Once you have clicked "Add to basket", your basket total will be updated and shown on your left.
  5. Click 'Basket Contents' to view your basket contents. You may also update or remove the selected items.
  6. Click 'Checkout' whenever you are ready to place your order.
  7. You will be asked to provide your Login name and password. Create a new account if you haven't already done so.
  8. Confirm your address, shipment details and payment options by following the instructions on the screen.


Payment and Credit Card Safety

Credit card processing

    All prices listed on our site are in US dollars. You may pay by credit card (MasterCard and/or Visa), your card will be processed for credit approval by Thai local bank. We will never charge your credit card until the item has been shipped.

    If you choose to provide us with your credit card information via fax or telephone, we will send you an email when your order has been processed.

Credit Card Safety

ThaiMegaMart uses the latest encryption technology to keep your credit card information safe.
 
When making a purchase at ThaiMegaMart, you can choose to shop in a secure mode using SSL encryption for secure transactions. Or, you can telephone or fax your credit card information to us.
 
If you forget your password, we will first verify your identity, then send your password to the email address listed in your ThaiMegaMart account.
 
Our Policy is intended to provide you with the safest and most secure shopping experience possible.

Privacy Guarantee

We will not rent or sell your name, address, email address, credit card information or personal information to any third party without your permission. However, we must cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.

Returns Policy

Returns of Damaged or Defective Items

In the event that a CD or Video-CD title purchased from ThaiMegaMart is defective, ThaiMegaMart will echange the disc for a copy of the same title, providing that the title is still available. In the event that the title is no longer available, the warranty is void. The defective item must be returned within one month from the date of purchase.

Items not Covered by Warranty

Physical damage from shipping, handling, abuse, or operation on defective, incompatible, or maladjusted equipment.

Any disc not in pristine condition. Discs or jackets that show excessive wear beyond the normal handling required to detect a defect.

Any disc that does not clearly show a video or audio defect. "Did not like" or "Poor transfer quality" are not acceptable defects. Items not accepted under the terms of this warranty will be returned, freight collect, to the sender.

Product which the buyer is unable to play due to the lack of compatible equipment/s.

Inventory availability
    We cannot guarantee that a title listed will actually be shipped right away, as inventory can change significantly from day to day. In rare cases, a title may be in stock when you place your order, and sold out by the time your order is processed. However, if an item is sold out, we will inform you via email and we will not charge you for the cost and shipping fee of that item .

    Note: we will never charge your credit card until the item ships. Your credit card needs no adjustment upon order cancellation.

Shrink wrap
    Some items will arrive without plastic shrink wrap, due to the standard manufacturing processes of the manufacturers. We guarantee that unwrapped items are new items and have not been used or re-sold.
     
Shipping Options
We normally ship the items as a registered air-mail, which will take 7-10 days. However, if the weight of the order reaches some certain weight, we will then ship to you via FedEx or UPS to speed up the delivery time. For those who want to order in bulk, please contact our Customer Service Department for the shipping option and charge. We aim to ship within 24 hours after receiving your order. Items not in stock can usually be obtained within 3-4 days. If your order can only be partly fulfilled, we will email you to request instructions whether we should wait for the full order or ship partial order. However, we will never charge you for any item until it is available and ready to be shipped.
 

Custom Duties and Taxes

Import duties and/or taxes may be imposed by your local government on shipments from outside your country. These charges are separate from ThaiMegaMart charges. Customs will be the responsibility of the customer, although it is rare that customs duties will be charged for single items of this small value. Please check with your local post office or customs authority to check the duty allowances.
© Copyright 2001 ThaiMegaMart Co., Ltd.  All Rights Reserved.
ThaiMegaMart Company Limited
4/179 Soi Koobon 3, Koobon Road, Kannayao, Bangkok 10230, Thailand.
Tel.: (662) 943-1010